Reservations and Ticket Office Closures
Cayman Airways Limited (CAL) is advising the public that its Reservations Call Center, and its Ticket Offices on all three islands, will be closed from 2pm today, September 25, 2022, to allow staff to return to their homes safely and finalize their preparations ahead of Tropical Storm Ian’s arrival in the Cayman area.
All passengers who have been affected by cancellations or other operational changes due to the approaching storm, have been directly notified using the contact details provided at the time of booking, and agents have assisted them with rebooking their travel on later flights if they so wished.
The Reservations Call Center and Ticket Offices will reopen as soon as it is safe to do so after the passage of the storm.
Out of an abundance of caution for the safety of all aircraft, and to ensure business continuity after the storm, Cayman Airways will be relocating its aircraft as follows:
VP-CIX will remain in New York (JFK) overnight per usual after the completion of KX792 from Grand Cayman today
VP-CIW will overnight in Miami after the completion of KX106 from Grand Cayman today
VP-CIY will overnight in Tampa after the completion of KX200 from Grand Cayman today
VP-CIZ will be ferried to Cayman Brac today
Cayman Airways Express Fleet
The active Cayman Airways Express fleet will be relocated to the Charles Kirkconnell International Airport (CKIA) in Cayman Brac today, along with the one B737-8 jet, VP-CIZ, as noted above.
Although local authorities have left the Sister Islands Tropical Storm Watch in place out of an abundance of caution, CAL’s internal assessments and procedures for parking in potential windy conditions, combined with the NOAA NHC advisories, has resulted in the airline determining that Cayman Brac is well within the envelope for safe parking of the aircraft as noted. Given that the aircraft will remain within the Cayman Islands at the airline's own station, which is fully manned and capable of correctly handling the aircraft, securing the aircraft in Cayman Brac will result in the fastest return to operational readiness and service after the passing of the storm. The airline’s preference is also to keep its crews as close to home base as possible, and Cayman Brac is an appropriate fit after careful consideration of all factors.
For the latest hurricane-related news, visit the newsroom on our website: https://www.caymanairways.com/latest-news