- Check-in Information

Check-In Information

Passengers Requiring Assistance
In order to make sure that any special requirements you may have are met, please let us know at least 24 hours before your flight if we can be of any special assistance.

Service Animals
Service animals are welcome aboard all Cayman Airways flights. Please let us know 24 hours prior to your flight so that we may make any special arrangements necessary to ensure a pleasant flight for you and your animal. Please have the animal's identification card, tags, and harness markings available.

Entry Requirements

Visitors are required to present a valid passport, subject to length of stay and possession of an onward/return ticket. Nationals of the US, UK or Commonwealth countries, European Union countries, Japan and certain other countries do not require visas. A US visa is normally required for travel via the US. It is always wise to double check entry requirements with your travel agent. To verify Visa requirements visit www.immigration.gov.ky.

Documentation
Custom and Immigration forms are required at each destination served by Cayman Airways. Flight attendants will distribute appropriate landing and customs cards during your flight. For travel to Cuba, tourist visas may be purchased during check-in at Grand Cayman for USD$20 or (CI)KYD$16. Having your forms properly filled in before landing can save you a lot of time and bother.

No Smoking
All flights are non-smoking. Lavatories are equipped with smoke detectors and these should not be tampered with.

Dining
Please call Cayman Airways at least 24 hours before your flight if you have any special dietary requests/needs. Please note: Cayman Airways does NOT offer kosher meals except on flights FROM New York and FROM Chicago.

Baggage

We want to make sure your baggage is returned to you in the order in which it was received. For complete baggage information click here.

Please help us provide the best possible service by following these guidelines:

Make sure all checked baggage has your name on a label on the outside. We will provide free labels to you at all Cayman Airways airport locations. Also, please ensure that you place identification (name, address, telephone number) inside your luggage.

Never place money, cameras, binoculars, fragile items or valuables such as jewelry in luggage you plan to check.

Always carry medicines, keys, passports or other valuable papers in your hand luggage.

Choose bags that will properly protect the contents and withstand normal handling.

Avoid over packing. Due to airport security regulations, please refrain from locking your baggage.

You may carry portable devices such as CD players, MP3 Players, and Laptops, etc. but please do not play radios in flight since their frequency may interfere with navigation instruments.

Carry-on items are restricted to those which can bestowed under a passenger seat or in an approved overhead compartment.

Care should be taken in stowing any item overhead to prevent objects from falling when the compartments are opened.

Very heavy hand luggage placed under a passenger seat will ensure a safe cabin environment for you.