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Monday, December 21, 2009

CAL expands Reservations and Ticket Office hours

Cayman Airways has extended the business hours for its Reservations Call Center and Ticket Office in George Town as part of its commitment to expanding and improving service to customers.

Effective immediately, the Call Center for Cayman Airways Reservations is open from 7am-9pm daily, and the new hours for the Ticket Office on Owen Roberts Drive will be 8am-6pm Monday through Friday, and 8:30am to 4:30pm on Saturdays.

Eliminating the varied hours for weekdays, Saturdays and Sundays, customers can now reach a Cayman Airways reservations agent via telephone from 7am– 9pm every day of the week. Additionally, the new Reservations Call Center hours adds an extra hour in the mornings and 3-4 hours in the evenings for customers to book flights or make changes to their existing reservations.

Similarly, the new Ticket Office hours gives customers an additional half hour in the mornings and an extra hour in the evenings on weekdays for walk-in ticket service. On Saturdays customers can now see ticket agents 30 minutes earlier in the mornings and 30 minutes later in the evenings. The ticket office will still be closed on Sundays and public holidays.

Cayman Airways Acting CEO Fabian Whorms said: “Cayman Airways is currently focused on improving all aspects of service delivery, and we are so very excited about these expanded hours of service which provide our customers more time and flexibility to make their travel arrangements.”

For more information or to book your next Cayman Airways flight, call Cayman Airways Reservations on 949-2311, visit www.caymanairways.com, or contact your travel agent.

NOTE: Christmas business hours